FontAgent Server FAQ

Frequently Asked Questions

What is FontAgent Server?
FontAgent Server is the world’s only object-based font server and the most advanced solution for organizing, optimizing, distributing and tracking your fonts.

What are the benefits of object-based font management?
FontAgent Server is built on Insider’s FontFlex™ technology, which understands the basic objects of font management. As you define fonts, sets, users groups, licenses and directories—and relate them to each other—the Server automatically assigns relevant rights to users and distributes the fonts securely to them. It’s fast, scalable and simple to maintain.

What’s new in FontAgent Server 7?
Version 7 is a revolutionary release of FontAgent Server. V7 highlights include:

  • Object-based FontFlex™ technology for simplicity, speed, scalability and power
  • A new Connected Client UI that’s more powerful, visual and intuitive
  • Simple, browser-based font distribution and server administration
  • FontDNA™ fingerprinting, testing and dupe checking for high font integrity
  • Deep metadata search for finding fonts fast
  • Real-time font usage and license tracking to ensure compliance
  • Optional expiration of font assignments and group membership for easy admin
  • Simple enterprise directory integration
  • Unrivaled performance, scale reliability and sync speed

What happened to the word Pro at the end of FontAgent’s name?
Starting with V7, we dropped the word Pro from the end of FontAgent Pro for the sake of brevity and branding. Don’t worry. FontAgent still includes all the powerful features required by creative professionals.

What is FontDNA?
FontAgent Server and clients are built on Insider’s FontDNA integrity engine. It uses 28 font properties to fingerprint your fonts and eliminate corrupt and duplicate ones from your collection. So your users enjoy top performance and so their documents render and print precisely.

How does font expiration work?
When you assign fonts and sets to users, you can specify an expiration date. When that date is reached, FontAgent Server automatically recalls the expired fonts from user systems and puts them back in a shared pool where they can be re-assigned to others.

How can I deploy FontAgent Server?
FontAgent Server is available via cloud-based subscription or traditional on-premise network configurations. In the cloud configuration, your users access a server in Insider Software’s internet data centers. In an on-premise configuration, you run the server software in a Java Virtual Machine (JVM) on a Mac, Windows or Linux server connected to your network.

Why do I need a font server?
Organizations used font servers to simplify font distribution, drive font consistency across users, smooth creative workflows, eliminate font corruption, stop rendering problems, and help ensure font license compliance across the organization.

What is the difference between FontAgent Server and CloudServer?
The only difference is how the servers are deployed. If you choose to use FontAgent Server, you deploy it on your own hardware and network. If you opt for CloudServer, you connect to a server in an Insider data center over the Internet. The servers use the same admin tools and function identically.

What is the difference between FontAgent Server and FontAgent Sync?
FontAgent Sync is a version of FontAgent designed for teams and individuals who want to share and sync fonts across users and computers through the cloud—without having to manage a server. FontAgent Server is a centrally controlled, on-premise font server that runs on your own network. In general, if you want top-down control of who’s using your fonts, you should deploy FontAgent Server or CloudServer. If you want to place control in the hands of users to share fonts among themselves, you should try FontAgent Sync.

How fast a network connection do users need to connect to FontAgent Server?
For best performance, users should have a high-speed, broadband connection such as WiFi, cable, DSL, fiber or a local network connection.

Can I purchase fonts from FontAgent Server?
FontAgent Server manages your organization’s existing font library. It dispenses fonts to your users and tracks their usage. You can purchase fonts from your choice of font vendors and upload them to the Server.

How many fonts can my organization manage with FontAgent Server?
There is no actual limit to the number of fonts that the Server can manage. Best practices call for organizing your fonts into sets of reasonable size to keep them manageable.

How do I administer FontAgent Server?
You use FontAgent Server’s browser-based Server Manager to manage users, groups, fonts and sets—and for controlling which users have access to which fonts. And you initially upload fonts from a connected client application.

Can I use the FontAgent Server to track font usage and license compliance?
FontAgent Server lets you enter the details of your font licenses and tracks when users download and activate fonts. You use its browser-based Server Manager to see which users are using which fonts, to download font usage data, and to know when your organization falls out of compliance.

Can users still get work done when they don’t have a connection to the server?
Absolutely. Users can continue working with their fonts at all times, even when they are working remotely or have no network connection.

What connected client platforms does FontAgent Server support?
Version 7 of the Server supports Connected Clients for macOS El Capitan, Sierra, High Sierra and Mojave (macOS 10.11 and later). The Windows client runs on Windows 7, 8 and 10.

How do Connected Clients differ from standalone FontAgent software?
Connected Clients that access FontAgent Server have all the same industry-leading power of FontAgent font management software.

In which software apps does FontAgent auto-activate fonts?
FontAgent Connected Clients can auto-activate fonts in leading creative and business applications including:

  • Adobe InDesign, Illustrator, Photoshop and InCopy (Creative Cloud 2018 and earlier, Creative Suite 4,5,6)
  • QuarkXPress 2014 through 2018 on macOS

Can I try FontAgent Server before I purchase a license?
Yes you can. Click here to request a 30-day free trial.

How much does FontAgent Server cost?
The cost of using FontAgent Server depends on the number of users you have and whether you deploy your server on-premise or in the cloud. Contact Insider for details.

Ready to try FontAgent Server?   Need more information?

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